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Individuals using the internet for private purposes

Time series : ICT_HH_1.1.6_en.xls

(Per cent)
Purposes 2022
Sending / receiving e-mails 42.8
Making calls (including video calls) over the internet, for example, via Skype, Messenger, WhatsApp, Facetime, Viber, Snapchat, Zoom, MS Teams, Webex 67.3
Participating in social networks (creating user profile, posting messages or other contributions to Facebook, Twitter, Instagram, Snapchat, etc.) 63.4
Using instant messaging, i.e. exchanging messages, for example, via Skype, Messenger, WhatsApp, Viber, Snapchat, Discord 61.5
Access to information
Finding information about goods or services 60.2
Reading online news sites / newspapers / news magazines 50.9
Civic and political participation
Expressing opinions on civic or political issues on websites or in social media (e.g. Facebook, Twitter, Instagram, YouTube) 16.8
Taking part in online consultations or voting to define civic or political issues (e.g. urban planning, signing a petition) 7.6
Listening to music (e.g. web radio, music streaming) or downloading music 41.6
Watching internet streamed TV (live or catch-up) from TV broadcasters (e.g. A1 Xplore TV, TV GO, Bulsatcom TV, Nova Play) 23.0
Watching Video on Demand from commercial services (e.g. Voyo, Netflix, HBO GO, Amazon Prime Video, Apple TV) 8.4
Watching video content from sharing services (e.g. YouTube, Vbox7) 27.5
Playing or downloading games 15.4
Listening to podcasts or downloading podcasts 5.3
Seeking health-related information (e.g. injuries, diseases, nutrition, improving health, etc.) 39.1
Making an appointment with a practitioner via a website or app (e.g. of a hospital or a health care centre, SuperDoc, EasyDoc) 11.2
Accessing personal health records online 16.1
Using other health services via a website or app instead of having to go to the hospital or visit a doctor (e.g. by getting a prescription or a consultation online) 3.3
Other on-line services
Selling of goods or services via a website or app (e.g. eBay, Facebook Marketplace) 9.9
Internet banking (including mobile banking) 22.4