Information and Communication Technologies Usage in Households and by Individuals in 2024

The trend of annual growth of the relative share of households with internet access continued - in 2024, 92.1% of the households in Bulgaria had access to the global network at home. Their relative share increased by 3.6 percentage points compared to the previous year. 94.7% of the households living in urban areas had internet access and for those resided in rural areas the relative share was 84.3%.

81.9% of the individuals aged between 16 and 74 years used the internet every day or at least once a week at any location (home, work or other places), and the share of people who had never surfed the internet decreased to 9.3%.

The internet was used mostly for communication by the individuals as 71.4% of them carried out phone or video calls (using applications such as Viber, WhatsApp, Skype, FaceTime, Messenger, Snapchat, Zoom, MS Teams, Webex), 65.0% participated in social networks (Facebook, Twitter, Instagram, Snapchat, TikTok, etc.), and 64.9% used instant messaging (using applications such as Viber, WhatsApp, Messenger, Snapchat, Skype, Discord, Telegram).