Dear users, We present a new questionnaire for research of satisfaction with the statistical products and services provided by NSI. Participation in the research gives you with a real opportunity to tell us what is the most important for you in terms of statistical data, their accessibility, reliability, timeliness and quality. Your opinion and recommendations are important to us and will help us better understand why you are using statistical information and how you evaluate it. The survey results will be published on the NSI’s website in a summarized form. The confidentiality of your answers is preserved. Thank you for completing the questionnaire, for your responsiveness and cooperation. Contacts: Phone: (+359 2) 9857 111 e-mail: [email protected] Please indicate which user group you belong SelectBodies of the legislative, executive and judiciaryLocal authoritiesEU InstitutionsOther international institutionsIndustryTradeConstructionServicesHealthcareBanks and financeResearch institutes and organizationsUniversities and collegesSchools and othersInformation agenciesElectronic MediaRadioTelevisionPrint mediaFreelance journalistsNGOsEmbassies and RepresentationsPrivate userAnother not listed In which field is the information you are looking for? (You can select more than one answer.) Business Statistics Demographic and Social Statistics Macroeconomic Statistics Regional statistics and Indicators for Monitoring Environment and Energy Agriculture and Forestry Which way of providing statistical information you USE most often? (You can select more than one answer.) Download data, metadata and methodology Quality reports Using of predefined tables and graphics URL or screenshots Publications Infographics and visualizations Others Кой начин на предоставяне на статистическа информация най-често ИЗПОЛЗВАТЕ? (Може да изберете повече от един отговор.) Други Which way of providing statistical information you PREFER to use? (You can select more than one answer.) Download data, metadata and methodology Quality reports Using of predefined tables and graphics URL or screenshots Publications Infographics and visualizations Others Кой начин на предоставяне на статистическа информация ПРЕДПОЧИТАТЕ да използвате? (Може да изберете повече от един отговор.) Други How often do you use the NSI data? At least once a year At least once a month At least once a week Daily Where did you find the necessary information? (You can select more than one answer.) In NSI’s information systems (Infostat, Foreign Trade, National Register of Populated Places, Statistical Classifications) On dedicated NSI web pages (Digital Library, Census 2011) From published data on the NSI’s website I made a request to provide statistical information I made a phone call Did you need help with searching for statistical information? Yes No Please indicate with whom did you contact? SelectHead Office of NSIRSO - PlevenRSO - VidinRSA - VratsaRSO - LovechRSO - MontanaRSO - RousseRSO - Veliko TarnovoRSO - GabrovoRSO - RazgradRSO - SilistraRSO - VarnaRSO - DobrichRSO - TargovishteRSO - ShumenRSO - BurgasRSO - SlivenRSO - Stara ZagoraRSO - YambolRSO - PlovdivRSO - PazardzhikRSO - SmolyanRSO - KardzhaliRSO - HaskovoRSO - BlagoevgradRSO - KyustendilRSO - PernikRSO - Sofia DistrictRSO – Sofia Timeliness of the answer: Immediately Within three working days A week More than a week I did not receive How do you rate communication? I received the necessary information I did not get the information I needed Как оценявате комуникацията? Не получих необходимата ми информация Which statistical products and services provided by NSI have you used? Infostat IS Foreign Trade IS Statistical Clasifications IS National Register of Populated Places Statistical data Metadata and methodology Quality reports Press releases Publications Infographics Digital products Statistics4beginners The Digital Library Census 2011 How do you assess the quality of statistical products and services provided by the NSI? Infostat IS Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Foreign Trade IS Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Statistical Clasifications IS Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily National Register of Populated Places Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Statistical data Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Metadata and methodology Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Quality reports Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Press releases Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Publications Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Infographics Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Digital products Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Statistics4beginners Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily The Digital Library Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Census 2011 Very goodGoodSatisfactorilyUnsatisfactorily Accessibility Accessibility - Very good Accessibility - Good Accessibility - Satisfactorily Accessibility - Unsatisfactorily Actuality Actuality - Very good Actuality - Good Actuality - Satisfactorily Actuality - Unsatisfactorily Accuracy Accuracy - Very good Accuracy - Good Accuracy - Satisfactorily Accuracy - Unsatisfactorily Clarity Clarity - Very good Clarity - Good Clarity - Satisfactorily Clarity - Unsatisfactorily Do you trust the products offered by NSI? Yes I rather trust I rather do not trust No Proposals for improvement of the NSI products and services: