The ‘Relations with Users and e-Services’ Department (RUES) shall perform the following activities:

1. provide statistical information products and services to users from the country and abroad;

2. prepare new and update the existing agreements for information exchange with ministries, state agencies, academic institutions and other authorities;

3. provide statistics on questionnaires of international organizations;

4. carry out supporting activity for the users of statistical information as part of the activities of the network of centres in the Member States (ESDS Network);

5. maintain and service the reception room for users at NSI’s HO;

6. study the public needs of statistical information;

7. provide methodological support and assistance to the units in dissemination of information in RSOs;

8. support all Internet, Intranet sites and pages of NSI related to activity of the NSI;

9. be liable for maintenance and management of the system ‘Infostat’;

10. support the integration of Information systems of the NSI with the Information systems of public administration concerning the development of Information Society and “E-Government”;

11. develop and support online services for users and respondents.