|Name of indicators|
|Present business situation||balance||12.2|
|Expected business situation over the next 6 months||balance||22.0|
|Present demand for services||balance||9.0|
|Expectations about the demand for services over the next 3 months||balance||16.7|
|Employment assessment over the last 3 months||balance||1.0|
|Employment expectations over the next 3 months||balance||7.4|
|Selling prices expectations over the next 3 months||balance||6.9|
|Business climate in service sector||%||17.0|
|Confidence indicator in service sector||%||12.6|
|Factors limiting the activity of service sector enterprises:|
|Competition in the branch||%||43.5|
|Uncertain economic environment||%||26.6|
|Weakness in economic legislation||%||12.0|
|Shortage of labour||%||22.2|
|Shortage of space and/or equipment||%||1.1|
Business survey in service sector (NACE Rev. 2)
National Statistical Institute
|Contact organisation unit|
Statistics on Tourism and Business surveys Department
|Contact person function|
Head of department
|Contact mail address|
2, P. Volov Str.; 1038 Sofia,
|Contact email address|
|Contact phone number|
+359 2 9857 529;
+359 2 9857 628
|Contact fax number|
|Metadata last certified||19 September 2017|
|Metadata last posted||19 September 2017|
|Metadata last update||19 September 2017|
The business surveys in industry, construction, retail trade and service sector gather information about the entrepreneurs' opinions about the situation and development of their business. The replies to the questions included in the questionnaires are presented in a three-option ordinal scale. The results are in the form of balances which are the difference between the positive and negative answering options.
Classification of Economic Activities (CEA-2008, for international use NACE.BG-2008)
The business inquiries cover the enterprises in industry, construction, retail trade and service sector.
|Statistical concepts and definitions|
The total business climate indicator is a weighted average of four branch business climate indicators in: industry, construction, retail trade and service sector. As the last indicator of the business climate in service sector has been included in the total time series since May 2002.
The business climate indicator in the observed branches is a geometric mean of balances of assessments about the present and the expected business situation in the enterprises.
The replies to the questions from the inquiries are presented in a three-option ordinal scale of the following type: "Increase", "No change", "Decrease" or "More than sufficient", "Sufficient", "Not sufficient". The balances of opinions are calculated as a difference of the relative shares of the extreme variants of answers.
Some of the indicators represent numerical assessment, e.g. production assurance with orders (number of months), capacity utilisation (%), etc.
About 4200 enterprises are surveyed each month.
At national level: total for the
At European level: General for Economic and Financial affairs Directorate publishes for the EU member states, Euro area and EU candidate countries.
Monthly data about:
· industry, construction and retail trade: from January 1997;
· service sector: from 2002.
Quarterly data about industry: from 1999 and for construction: from 1997.
|Unit of measure|
Balance, per cent, number of months, etc.
|Legal acts and other agreements|
Joint harmonised EU programme of business and consumer surveys.
Manual to the Joint harmonised EU programme of business and consumer surveys.
Special European Economy Report, December 2006.
The indicators are provided to EC, DG "Economic and Financial affairs", according to concluded agreement.
|Confidentiality - policy|
|Confidentiality - data treatment|
Individual data are not published in accordance with article 25 of the Law on Statistics. The publishing of individual data can be performed only in accordance with article 26 of the same law.
The date of publication of statistical information is indicated in the Release Calendar presenting the results of the statistical surveys carried out by the National Statistical Institute. The data are announced in the last week of the month - around the 28th.
|Release calendar access|
The calendar is available on the NSI website: http://www.nsi.bg/en/node/480
Business surveys data are published on the NSI website, section Business statistics - Business Surveys in accordance with the Law on Statistics (Chapter 5) and the European Statistics Code of Practice respecting the professional independence and aimed at objectivity, transparency and equal treatment of all consumers.
|Frequency of dissemination|
|Accessibility and clarity|
NSI publishes regular monthly press release "Business conjuncture" in the last week of the reference month.
Analytical publication "Bulgaria 2011 - statistical panorama".
Data on business surveys are available to all users of the NSI website under the heading Business statistics - Business Surveys - Business survey in industry, construction, trade and service sector: http://www.nsi.bg/en/node/4369
|Documentation on methodology|
· Manual to the Joint harmonised EU programme of business and consumer surveys: https://ec.europa.eu/info/sites/info/files/bcs_user_guide_en_0.pdf;
· Special European Economy Report, December 2006: http://ec.europa.eu/economy_finance/publications/publication7568_en.pdf
The applied statistical practice of providing data is according to the harmonized European Union programme for business surveys.
The quality of the time series is monitored and controlled on a monthly basis.
Main users of the data are Government institutions, research institutions and other users from the country, the European Commission, the European Central Bank and other international organizations.
The users' satisfaction survey is not carried out.
According to the harmonised European Union programme.
|Accuracy and reliability|
In sample surveys may be mistakes in the registration of answers, processing, and others.
|Timeliness and punctuality|
The NSI presents information about business surveys in the last week of the reference month.
The data are disseminated according to the planned schedule.
|Coherence and comparability|
|Comparability - geographical|
The data received at national level are comparable between different countries carrying out business surveys according to Joint harmonised EU programme.
|Comparability - over time|
The time series data are comparable.
|Coherence - cross domain|
|Coherence - internal|
|Cost and burden|
In order alleviate the business in submitting statistical data, reducing the respondents' burden and improve the quality of data in statistical surveys since January 2012 "Business surveys in industry, construction, retail trade and service sector" are conducted through web-based questionnaires.
|Data revision - policy|
|Data revision - practice|
Main data sources are:
· questionnaires of business surveys in industry, construction, retail trade and service sector.
|Frequency of data collection|
Methods of data collection:
· Through the web application and in order to reduce the degree of non-response is provided sending informational and reminder letters;
· Printed form is sent to the respondents by email or postal mail, and then they collect from RSOs that shall introduce the information in the application.
In introducing and recording data obligatory control is performed according to set validation rules. If the information given in a questionnaire does not meet the requirements of validation are appear the error messages on user's screen. Performed and verify as regards the output data.
The data processing is performed by developed application software.
Friday, 7 February 2020 - 11:00
In January 2020, the total consumer confidence indicator decreases by 0.5 percentage points in comparison with its October 2019 level, which is due entirely to the decreased confidence among the urban population.
Thursday, 30 January 2020 - 11:00
In January 2020, the total business climate indicator increases by 1.4 percentage points in comparison with December 2019, which is due to the improved business conjuncture in industry.
Monday, 30 December 2019 - 11:00
In December 2019, the total business climate indicator increases by 0.9 percentage points compared to the previous month as a result of the indicators’ improvement in industry, construction and service sector.
Friday, 29 November 2019 - 11:00
In November 2019, the total business climate indicator increases by 1.2 percentage points in comparison with October which is due to the improved conjuncture in construction and retail trade.
Thursday, 14 November 2019 - 11:00
The investment business inquiry of NSI carried out among industrial enterprises in October 2019 shows that the entrepreneurs expect the investments in the current year to be with 10.5% less in comparison with the previous 2018. The forecasts over 2020 are for a decrease of the volume of investments in industry by 9.1% compared to 2019.
Friday, 8 November 2019 - 11:00
In October 2019, the total consumer confidence indicator increases by 1.1 percentage points in comparison with July, as for the urban population the increase is 1.0 percentage point and for the rural population - 1.6 percentage points.
Tuesday, 29 October 2019 - 11:00
In October 2019, the total business climate indicator decreases by 1.4 percentage points compared to the previous month as a result of the more unfavourable conjuncture in industry, construction and retail trade.
Monday, 30 September 2019 - 11:00
In September 2019, the total business climate indicator preserves its level from the previous month. An improvement of the indicator is observed in construction, retail trade and service sector, as only in industry a reduction is reported.
Thursday, 29 August 2019 - 11:00
In August 2019, the business conjuncture in the country is assessed as unfavourable. The total business climate indicator decreases by 3.1 percentage points compared to its July level as reduction of the indicator is registered in all observed sectors - industry, construction, retail trade and services.
Friday, 9 August 2019 - 11:00
In July 2019, the total consumer confidence indicator increases by 0.8 percentage points compared to its level 3 months ago, which is due entirely to the increased confidence among the urban population.