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1. ICT usage in households
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1.1. Internet usage in households and by individuals aged between 16 and 74
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1.1.1. Households who have Internet access at home
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1.1.2. Households having broadband connection to the Internet
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1.1.3. Individuals aged 16 - 74 using computers, by place of access
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1.1.4. Individuals regularly using the Internet
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1.1.5. Individuals aged 16 - 74 using the Internet, by place of access
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1.1.6. Individuals using the Internet for personal purposes
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1.1.7. Individuals using the Internet for interacting with public authorities
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1.1.8. Security problems related to the Internet usage by individuals
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1.1.9. Computer skills of individuals aged 16 - 74 years
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1.1.10. Individuals who have never used the Internet
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1.1.11. Individuals who have paid for audiovisual content
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1.2. Å-commerce
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1.2.1. Individuals having ordered/bought goods or services for private purposes over the Internet
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1.2.2. Type of ordered/bought goods or services by the individuals over the Internet
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1.2.3. Ordered/bought goods or services by the individuals over the Internet, by destination of shops
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1.2.4. Problems encountered when buying/ordering goods or services over the Internet
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1.2.5. Reasons for not buying/ordering over the Internet
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2. ICT usage in enterprises
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2.1. Computers and Internet usage by enterprises
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2.1.1. Enterprises having access to the Internet
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2.1.2. Enterprises having fixed broadband connection to the Internet
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2.1.3. Persons employed using computers/Internet
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2.1.4. Enterprises having Website or Home Page
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2.1.5. Enterprises using Intranet/Extranet
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2.1.6. Enterprises using Internet for interacting with public authorities
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2.1.7. Enterprises using Internet with the purpose of learning and education of the persons employed
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2.1.8. Enterprises using digital signature
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2.1.9. Enterprises using dedicated applications for employees to access HR services
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2.1.10. Enterprises with persons employed accessing enterprise's IT systems from home
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2.1.11. Enterprises sending and/or receiving e-invoices
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2.2. E-commerce
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2.2.1. Enterprises having received orders on-line
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2.2.2. Enterprises having purchased on-line
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2.2.3. Value of the purchases and sales via a website
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2.3. Use of Automated Data Exchange (ADE)
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2.3.1. Enterprises using ADE with ICT systems outside the enterprise
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2.3.2. Enterprises using ERP software package
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2.3.3. Enterprises using software application for managing information about clients (CRM)
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2.3.4. Security related issues with Internet usage in enterprises
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2.3.5. Enterprises using ADE within the enterprise
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2.3.6. Enterprises sharing electronically information on the supply chain management
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2.4. Expenditure and investment in ICT
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2.4.1. Expenditure and investment in ICT
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2.4.2. Expenditure and investment in ICT by economic activity
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